Stuck in GUM: Life in a clap clinic

MParker; (2001) Stuck in GUM: Life in a clap clinic. In: Gellner, D; Hirsch, E, (eds.) The Ethnography of Organisations: a reader. Berg Press, Oxford, pp. 137-156. https://material-uat.leaf.cosector.com/id/eprint/2891451
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