Delivered With Care. A National Survey of Women's Experience of Maternity Care 2010

As maternity services change and the population of women and families served also changes, there is a need to document the views of women with recent experience of care. Maternity services are evolving and the information from this study provides a picture of current practice and point of comparison for the future. This survey was carried out in 2010 and used similar methods to those employed in 1995 and 2006. A random sample of 10,000 women giving birth in England over a two week period were selected by the Office for National Statistics from birth registration records. Women whose babies had died and new mothers less than 16 years of age were excluded. The usable response rate was 54%, with 5,333 women participating. A total of 14% of respondents came from Black and Minority Ethnic (BME) groups and 21% had been born outside the UK. An online version of the questionnaire was made available to all survey participants; only 8% of those responding used this method of return. Data were analysed and are presented by parity, with some specific univariate analyses in relation to clinical factors such as mode of delivery and demographic factors, such as maternal age or geographical region. Some comparisons are made with previous surveys. Multivariate analyses, with adjustment for potential confounders, were carried out in relation to 20 selected outcomes contributing to quality of care.