Hospital inquiries. No quick fix.

RKlein; (2001) Hospital inquiries. No quick fix. The Health service journal, 111 (5770). pp. 28-30. ISSN 0952-2271 https://material-uat.leaf.cosector.com/id/eprint/17685
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The Bristol inquiry highlights the disjunction between ends and means in the NHS. It draws attention to the 'make do and mend' culture in the service. The ethos of 'getting by' is seen as the enemy of excellence. Its most radical theme is the separation of management and regulation.

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