Measuring performance and missing the point?

Iona Heath; Julia Hippisley-Cox; Liam Smeeth ORCID logo; (2007) Measuring performance and missing the point? BMJ (Clinical research ed), 335 (7629). pp. 1075-1076. ISSN 0959-8138 DOI: 10.1136/bmj.39377.387373.AD
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Targets do not necessarily translate into improvements for service users. Iona Heath, Julia Hippisley-Cox, and Liam Smeeth argue that performance measurement in the UK is shifting focus from what each patient needs and those who need it most


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